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Truth, made visible.

How every offer is built, what we verify when your device arrives, and what happens if something differs. No black box.

Get a QuoteCondition grades

iPhone 15 Pro

From request to payment

Seven steps, and you can follow each one.

  1. Request receivedYour device details are with our team
  2. In reviewWe check your answers and photos
  3. Offer sentYour offer is ready to review
  4. Label readyA prepaid, tracked label for your box
  5. In transitTracked all the way to us
  6. InspectedChecked against what you told us
  7. PaidPaid the way you chose
256GB storageCondition: goodBattery needs service

How your offer is built.

Your offer is based on the details and photos you send: the model, its storage and its condition. If inspection finds a difference, we send you a revised offer with the reason, and you decide.

  • FunctionDeduction
  • ConditionDeduction
  • StorageAddition
  • BaseBase price

Condition grades

The grades you choose from.

Choose the grade that matches your device. If inspection finds a difference, we send you a revised offer with the reason.

  1. New
  2. Excellent
  3. Good
  4. Fair
  5. Damaged
  6. Non-functional

If something differs

You see what changed, and you decide.

If inspection finds something you did not declare, we send you a revised offer with the reason. You choose whether to accept it. If you decline, we return your device at no shipping cost to you.

  1. QuotedOriginal offerDeclared: good condition
  2. RevisedRevised offerFound: crack on back glass
  3. Your choiceAccept: you are paid the revised offer, the way you chose.Decline: we return your device at no shipping cost to you.

Good to know

Everything else, in plain words.

  • Your approvalYou approve the final offer before any payment is issued.
  • ShippingWe send a prepaid, tracked label and cover its cost. UPS is our main carrier, and we use FedEx as well.
    • UPS
    • FedEx
  • Getting paidPaid once your device is inspected and you accept the final offer.
    • Zelle
    • Cash App
    • PayPal
    • Business Check
  • Your dataSign out of your accounts and erase your device before you send it.
  • What we valuePhones, laptops, tablets, watches, audio, desktops and business equipment.
  • Business sellersA specialist reviews your inventory and sends you one quote.

Tell us about your device, and our team sends your offer.

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