Privacy Policy
Effective 22 September 2026
About this policy
This policy explains how Phone Cash Out and Apple World, 3501 Old Winter Garden Rd, Suite 102, Orlando, FL 32805, collect, use, store and protect your personal information when you visit our website, request a quote, sell a device to us or contact our team. By using our website, you agree to the practices described in this policy.
1. Information we collect
Personal information. When you contact us, request a quote or sell a device, we may collect your name, email address, phone number, shipping address, company name if you give one, and the payout details we need to pay you. Device information. When you request a quote or sell a device, we may collect its model and specifications, the condition you describe, its serial number or IMEI, and the photos you upload with a Get a Quote request. Technical information. When you browse our website, some information is collected automatically, such as your IP address, browser type, device type, the pages you visit, and cookie and analytics data.
2. How we use your information
We use your information to prepare quotes and complete sales, to check device ownership and order details, to keep you updated about your quote request or order, to pay you for devices we buy, to improve our website and your experience, to prevent fraud and unauthorised activity, and to meet our legal obligations. We do not sell or rent your personal information to anyone.
3. Cookies
Our website may use cookies and similar technologies to remember your preferences, understand how the website performs and improve our marketing. You can turn cookies off in your browser settings at any time. Some parts of the website may then work differently.
4. Payment information
We pay by Zelle, Cash App, PayPal or Business Check, as you choose. A payment made through a third-party service is processed by that service. We keep only the payout details we need to pay you, and we do not store complete financial account information on our servers.
5. How we protect your information
We use reasonable security measures to protect your information against unauthorised access, misuse or disclosure. No method of sending or storing information online is completely secure, so we cannot promise absolute security.
6. Data on devices you send us
Please erase your personal data, sign out of your accounts and turn off Find My iPhone or any other activation lock before you send us a device. If we find personal information on a device we receive, we may remove it as part of our processing. We do not intentionally access, copy or share your files or accounts.
7. Third-party services
Our website and service use third parties, including payment services, the shipping carriers UPS and FedEx, analytics services and social media platforms. Their own privacy policies apply to the information they handle, and we are not responsible for their practices.
8. Your rights
Depending on where you live, you may have the right to ask for access to your personal information, to have inaccurate information corrected, to have your personal information deleted, and to opt out of marketing emails. If you have an account, you can do this yourself. Sign in and open Your account, then Your details to correct your phone and address, and Privacy to download a copy of your data, to turn the newsletter on or off, or to delete your account. When you delete your account we remove your name, email, phone, addresses and photos; records of orders and payments are kept without your personal details, as business records. If an order or quote request is still open, the deletion waits until it is closed, and your account shows why. Every newsletter email also has an unsubscribe link. If you do not have an account, contact us using the details below.
9. Children
Our services are not intended for anyone under 13, and we do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. Any change is posted on this page with a new effective date.
11. Contact us
Phone Cash Out, Apple World, 3501 Old Winter Garden Rd, Suite 102, Orlando, FL 32805. Email: sales@phonecashout.com Phone: +1-813-562-8888
Questions?
Our team is happy to help.
